Standard UK Delivery

We aim to deliver orders within 5–7 working days (excluding weekends). Please allow up to 2 additional days during holidays.

  • Standard delivery cost: £7

  • Remote areas may incur extra charges

  • Some items may ship directly from suppliers (delivery up to 15 working days)

  • Deliveries occur between 7 AM – 9 PM

  • A signature may be required upon delivery

If you haven’t received your order within 21 days, please contact us:

Email: info@beauty-constellation.com
Phone: +44 (740) 1072-522

Dispatch Notifications

Once your order is shipped, you will receive a confirmation email with a tracking number, if available.

🇪🇺 EU Delivery

  • Estimated delivery time: 5–10 working days

  • During holidays, allow up to 5 extra days

  • Flat rate shipping: €25

  • Delivered via the best available courier

  • Deliveries between 7 AM – 9 PM

  • Signature may be required

Worldwide Delivery

  • Delivery time: Starting from 7 working days (varies by destination)

  • Flat rate shipping: €35

  • Carrier is selected based on location and weight of the order

Returns & Refunds

You may return most items within 28 days of delivery for a full refund.

We cover return shipping costs only if the item is incorrect or faulty.

We do not offer exchanges unless the item is:

  • Damaged

  • Defective

  • Incorrect

Items not eligible for return:

  • Items returned after 28 days

  • Items not in original condition, damaged, or missing parts

Need help with a return? Contact our support team:

Email: info@beauty-constellation.com
Phone: +44 (740) 1072-522