Thank you for shopping at www.beauty-constellation.com. By placing an order, you agree to the terms below.

Returns

If you’re not satisfied with your purchase, you may return it within 28 days of receiving your order.

Conditions:

  • Items must be unused and in their original packaging

  • You must provide the original purchase receipt

Return Address:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Refunds & Exchanges

  • A full refund or exchange will be issued once we inspect the returned item.

  • Refunds are made to the original payment method.

  • We cannot issue refunds for items held by customs until they are returned to us.

Faulty or Incorrect Items

Please contact us at info@beauty-constellation.com if:

  • You receive a faulty or incorrect item

  • We will replace or refund the item and also cover the original shipping costs if the fault is ours

Shipping Responsibility

Return shipping costs are the customer’s responsibility — including on items that were originally shipped for free.

Missing Items

Some orders may be shipped in multiple packages.

Before contacting us, please:

  • Check your dispatch confirmation emails

  • Review the delivery note included in each parcel

Still missing something? Don’t worry — contact our support team!

Contact Us

If you have any questions, feel free to reach out:

FASHION CONSTELLATION LTD
Company Number: 15304930
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Phone: +44 (740) 1072-522
Email: info@beauty-constellation.com
Website: www.beauty-constellation.com

We’re here to help make your Beauty Constellation experience the best it can be.