Refund and Returns Policy
Thank you for shopping at www.beauty-constellation.com. By placing an order, you agree to the terms below.
Returns
If you’re not satisfied with your purchase, you may return it within 28 days of receiving your order.
Conditions:
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Items must be unused and in their original packaging
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You must provide the original purchase receipt
Return Address:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Refunds & Exchanges
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A full refund or exchange will be issued once we inspect the returned item.
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Refunds are made to the original payment method.
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We cannot issue refunds for items held by customs until they are returned to us.
Faulty or Incorrect Items
Please contact us at info@beauty-constellation.com if:
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You receive a faulty or incorrect item
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We will replace or refund the item and also cover the original shipping costs if the fault is ours
Shipping Responsibility
Return shipping costs are the customer’s responsibility — including on items that were originally shipped for free.
Missing Items
Some orders may be shipped in multiple packages.
Before contacting us, please:
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Check your dispatch confirmation emails
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Review the delivery note included in each parcel
Still missing something? Don’t worry — contact our support team!
Contact Us
If you have any questions, feel free to reach out:
FASHION CONSTELLATION LTD
Company Number: 15304930
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Phone: +44 (740) 1072-522
Email: info@beauty-constellation.com
Website: www.beauty-constellation.com
We’re here to help make your Beauty Constellation experience the best it can be.